TESTIMONIALS

This is our third installation by BSA Direct. They continue to exceed our expectations each time. We recommend them in the highest terms due to their commitment to delivering an excellent product at a competitive price and outstanding installation and service.

Brett & Lorraine Finlay I Marcoola, Sunshine Coast

I would like to compliment BSA Direct on your excellent service and attention to detail that you have provided to me. I decided to use your company because of Karl’s customer service skills and expert knowledge of the products available. 

Karl and Melissa communicated all of the necessary information I needed to make my decision. Karl is most courteous and very professional when it come to the pricing and installation advice. 

The outstanding quality of my awnings was very much appreciated, and also the installer was accurate and tidy with the installation of my blinds. 

Thank again Karl and Melissa, you are lovely people to deal with. 

Peter Rhimes I Buderim, Sunshine Coast

We recently had shutters put throughout our home by the team at BSA Direct.

Right from the word go Karl was fantastic. He provided us with a wealth of information on the product and most importantly he didn’t try and sell us something we didn’t want.

Upon delivery and installation of our shutters we could not be happier. The job was completed with so much attention to detail and they really do look fantastic.

We would have no hesitation in highly recommending Karl and the team to anyone who is looking to put shutters in their home

Brooke and Ash Gilmour I Tanawha, Sunshine Coast

BSA were a pleasure to deal with. 

BSA stand head and shoulders above nearly all the building trades we have been involved with during our build on the Sunshine Coast. 

BSA tick all the boxes:

• Prompt response to our enquiry, followed immediately by on-site visit to offer professional advice.
• Very quick follow-up with our quotation.
• Product quality was amazing and fit perfectly straight out of the box – a true reflection on Karl’s experienced eye for detail.
• Installer (Troy) is a real asset to BSA – he knows his trade, is very professional and extremely friendly – works very hard (installed my shutters on a Public Holiday) I’d have him back here any time.

Stuart Childs  I Peregian Beach,  Sunshine Coast

The old patio blinds we inherited when we bought our house desperately needed repair or replacement and I didn’t quite know where to start. BSA was recommended by a tradie doing another job for us. A quick email to the website and Karl contacted me with a time to come and quote. I like to trust my initial judgement of people and I found Karl to be on time, professional, polite and extremely helpful with suggestions I had not thought of, but most importantly to me, he was not pushy. He gave me a quote on the spot which was so refreshing. Despite contacting another company I had already made up my mind to go with my gut feeling. From the time I paid my deposit to installation was super quick. Troy installed the new blinds and they look great! I am so happy I went with Karl’s suggestion regarding the colour of the channels. Troy was on time, efficient, installed everything quickly and even took time to say hello and calm my cavoodle puppy who was convinced he was an intruder I needed saving from. I would definately use BSA Direct in the future and highly recommend them. Very happy customer.

Robyn & Doug Moore  I  Sunshine Coast

The options and recommendations made by Karl referenced our preferences. He clearly understood our requirements and the non-standard variations we had in mind. The measure and quote was seamless with informative options provided.

The customer service was faultless from follow-up quote, acceptance process, commitment to installation date through to the completion of the timely installation.

The awnings are of a high standard and we are very happy with the quality.

Lesley Dimmock I Buddina, Sunshine Coast

Thanks to BSA direct we now have a great new outdoor blind. We chose BSA as Karl went above and beyond with his customer service. Every deadline was met and bettered, and the product exceeded our expectations.

No hesitation on recommending BSA Direct.

Jason & Gillian Hooper I Marcoola, Sunshine Coast

 

I decided to request a quote from BSA Direct because the responses from my requests to another two suppliers were ordinary and the suppliers didn’t show any real interest in what I was trying to achieve.

After my initial request I met with Karl onsite and knew that BSA Direct were professionals who would provide what I required, assist me with colour and style selections and advise me on options to improve the functionality of the awnings.

The quality of the awnings installed surpassed my expectations and the installation process was fast and hassle free.

I can confidently recommend that anyone looking to purchase awnings request a quote from BSA Direct.

Chris Evans I Coolum Beach, Sunshine Coast

Since the first contact with Karl and Melissa we were impressed by both their knowledge and professionalism.

Karl really listened to what we were trying to achieve by installing the blind, was able to accommodate our ideas and offer design insights and suggest appropriate product options.

Every request and query was answered promptly and nothing ever seemed like too much trouble. The product was ordered and installed quite quickly, and we are very happy with the end result. The blind has really changed our living space and enabled us to use our outdoor area on warm afternoons. I have recommended and will continue to recommend this great local family business. Thank you for looking after us.

Peita and Nick Kuyper I Diddilibah, Sunshine Coast

I recently engaged BSA for some additional blinds and shutters to my house. I am a repeat customer from some years prior.

I found the level of service still of a high quality and appreciated the time and effort to match my existing product.

The turnaround time was as discussed, and I found both installers extremely professional and tidy.

Again, a great experience, I will definitely recommend BSA to others.

Thanks Melissa & Karl

Wendy I Bli Bli, Sunshine Coast

We are very impressed with the shutters that we purchased and had installed from BSA Direct.

The PVC frame and shutters gives a lovely clean appearance around the windows. They do not blow and rattle when the windows are open and are much easier to clean and manage than the previous verticals that we had.

The service from you both during the process gave us confidence that we would be looked after throughout the whole process.

Thanks to Mike for his ability to present us with a job well done at the end of his installation tasks.

Thank You all so much for the streamlined professional job that was accomplished.

Wayne and Anne Carter I Cooroibah, Sunshine Coast

 

I was favourably impressed at first contact and this impression has continued.

I am very happy with the customer service, and the product, and would not hesitate to recommend BSA Direct and its products to my friends and acquaintances.

Charmian Quinsee I Buderim, Sunshine Coast 

We had been doing a complete home renovation on and off for about 9 months and were into the final stages with the budget was becoming tight. We had three quotes for blinds and plantation shutters from local firms. We found that BSA quote was within the middle but it was the presentation and explanations given to both myself and my husband that sold us the products.

They couldn’t have been more patient and understanding of our concerns.

We have been so proud to show off our finished home and the comments concerning the blinds and plantation shutters have been all positive, even the tradesmen that had done earlier work couldn’t believe the transformation.

The blinds and shutters are solid, easy to handle, clean and look fantastic. Karl and his team were wonderfully helpful, keeping us updated throughout the whole process. I have no hesitation in recommending BSA for their quality products and service.

Dianne Dukeson I Currimundi, Sunshine Coast

I own an investment property in Maroochydore and needed my blinds to be installed in a very timely manner.

I cannot thank Karl and his team at BSA enough for pulling out all stops to get the blinds made and installed so quickly. 

The work is first class and to a perfect fit which was not going to be the case had I gone to a retailer due to the non-standard size of my windows.

I would have no hesitation recommending this firm to anyone seeking a professional polite outcome in a timely cost-effective manner.

Bruce McGie I Maroochydore, Sunshine Coast

The level of customer service was excellent, Karl was very knowledgeable in helping me choose the right type of blinds for our property. The blinds are of good quality and installation was on time & well done. I would definitely recommend BSA Direct to friends & family as they have a good range of blinds and they are all very pleasant to deal with. I wouldn’t hesitate to use them again in the future. Thank you.

Chris & Karen Fenner I Twin Waters, Sunshine Coast

BSA responded quickly and on time to my request for a quote to install window shutters in my new kitchen. The price was comparable to other companies, but I really wanted to buy from someone local. BSA offered plenty of sound advice, explained the different types of shutters and what would work best for my needs. The tricky position of our water tap was not a problem to them. I was so impressed, it gave me the inspiration to buy a matching pantry door! They delivered on time, installed without a hitch (despite our dog wanting to supervise!) and everything lined up perfectly.

We LOVE the outcome – the final result tied my new kitchen together and changed it from looking great to AWESOME.

Great customer service and such friendly people to deal with!

Happy to recommend BSA to others & I intend to call them for my next renovation project.

Mary-Helen Boag I Twin Waters, Sunshine Coast

We are very happy with our new folding awning from your company. We decided to buy from BSA Direct because we had already had dealings with your company when you installed a set of shutters on our front doors.

The level of customer service and professionalism exhibited by yourself and your installer was superb and we would be only too happy to recommend BSA Direct to family and friends.

John Watson I Noosaville, Sunshine Coast

We have used BSA Direct for many of our houses and have always found them to have the most competitive pricing along with awesome customer service.

They are quick to respond and also to arrange a site visit to meet with you personally. Options are always presented, and details of products explained in detail. We have always been extremely happy with the quality of the product as it has transformed the house.

The installation was performed with care and precision and not to mention their polite and courteous manner. 

We would love to recommend BSA Direct to anyone seeking these services and have referred many friends and family in the past who also share the same happy thoughts. Well done BSA Direct!

Carolyn Bauer I Peregian Beach, Sunshine Coast

Looking at our finished renovation, there are a number of areas that we are disappointed with.

The plastering, painting and tiling are unfortunately substandard. The shutters you supplied however, are PERFECT!

We couldn’t be happier with the quality of the product and Michael did a champion job with the install. He is an extremely tidy tradesman and left no mess at all. 

We are grateful that we chose your company, from the many to choose from. Thanks again for your professional service, and for installing inside the time frame we expected.

We would gladly recommend BSA direct.

Col & Barbi Ritchie I Alexandra Headland, Sunshine Coast

As a repeat customer I am extremely pleased with the service I received, customer service was faultless, professional and friendly staff.

I am very satisfied with my awning, very good quality and looks great, would highly recommend BSA Direct.

Helen Hagel I Pacific Paradise, Sunshine Coast

Purchasing new blinds from BSA was made very easy by the range of fitting options and colours available.

Importantly, all timelines were met for the whole process and installation of the blinds was quick, whilst leaving the place tidy.

We would recommend BSA to anyone thinking of purchasing blinds, shutters and awnings.

Steve & Chrissy Eggins I Cotton Tree, Sunshine Coast

“Wow! What a difference your shutters have made to the ensuite and W.C. windows.

The transformation has been beyond my expectations. I am thrilled – thank you.

The shutters and workmanship are first class. I am particularly impressed with the numerous options available for setting the louvres in the ensuite, and I certainly like the ease of operation and the easy access to windows for cleaning, couldn’t be better.

It has been a pleasure to deal with your company through the whole process.

I will be happy to recommend BSA and it’s products to anyone.”

 Jacqui Griffths I  Twin Waters, Sunshine Coast 

The decision to go with BSA was easy!

Karl qualified exactly our needs and wants without any pressure or assumption on our taste.

We had plenty of great options and variations for Shutters and Blinds for our New Home and with Karl’s professional advice and knowledge we were confident with our decision.

Everything arrived and was installed ahead of time and we couldn’t be happier! Will we definitely be coming back to the BSA team in the future – thanks again team!

Emma Hinks I Peregian Beach, Sunshine Coast

 

We already had a quote to install shutters to our bedroom and while talking to friends who just had shutters installed they recommended we obtain a quote from BSA.

The quote was detailed, competitive and set out professionally (not a tick and flick sheet).

The initial contact with us was excellent in the way your product was explained and all questions explained. Extremely happy with the installation and product.

Would highly recommend your product to our friends.

John & Denise Baker I Golden Beach, Sunshine Coast

My husband and I recently had the pleasure of purchasing our blinds & awnings from BSA Direct.

The friendly, helpful and informative service provided by Karl and his team was excellent from measure to install.

Not only the was the service excellent but also the price. We are so thrilled with the total experience that we would definitely contact BSA Direct again in the future.

Happy Customers,

Adam & Joann DeZotti I Bli Bli, Sunshine Coast

 

We chose BSA Direct because communication both by phone and via email was quick, clear and delivered honestly.

We were able to question the quote and be satisfied that it was fair.

The installer did a very professional job and we are exceedingly happy with the final product.

We can recommend the product and installation without hesitation.

Mark & Karen Dutney I Mooloolaba, Sunshine Coast

Our decision to contact BSA for an external awning was absolutely the right decision. They are a local business providing a prompt efficient service.

Karl went out of his way to accommodate our needs and we couldn’t be happier with the service, price, installation and all round professionalism of this business.

Thanks again to the BSA team, we love our awning!!

Heather & Mal Roberts I Tinbeerwah, Sunshine Coast

After receiving a number of quotes for simular products, we decided that BSA Direct was the best option for us…Karl went above and beyond to ensure that we got the best price possible and his follow up and after sale service has been fantastic…we love the product and will be highly recommending BSA Direct to all of our friends, relatives and associates…

Darren & Katie Gaudry I Mount Coolum, Sunshine Coast

We chose BSA Direct mainly because of their friendly and helpful representative (Karl) who gave an honest and genuine quote without any deception that we were getting a discount etc. To our delight their level of customer service and quality installation was excellent, and we would thoroughly recommend BSA Direct.

Wendy & John Burnie I Mountain Creek, Sunshine Coast

I decided to go with BSA Direct because of the professionalism of Karl upon quoting and explaining the different products. I felt I was getting what I was paying for by upgrading to the better product. The customer service was excellent, all questions were answered promptly and delivery times were spot on. 

The blinds are even better than we expected. I was worried they would take away from our space, but they actually enhance the space visually as well as practically. 

Kylea Wilson I Mooloolaba, Sunshine Coast

To Karl and team at Blinds Shutters and Awnings, I thank you all for the service your provided with my recent purchase of an electric operated large blind awning.

I was delighted with the quality of service your team provided, the price was very competitive, the ease of installation with you arranging the electrical work to be completed at the time of installation of the blind awing was a service I did not expect and made the whole experience so simple

The quality of the blind awning is excellent and the range of colour options exceptional.   At the time of quoting I was advised of quality of product fabrics and given a completion date that was so accurate.

I have recommended your products to my family and neighbours since the installation and they have advised that they will be contacting you for blinds awnings that they intend purchasing prior to the summer season

Thank you once again for your excellent service.

Glenys Dunstone I Buderim, Sunshine Coast

I recently had several blinds and a shutter fit by BSA. I found them to be professional and helpful with very competitive pricing. The blinds and shutter were installed well within the advised time range and I am very pleased with the result. I would be happy to recommend Karl and Melissa at BSA to anyone. 

Jan Alcock I Buderim, Sunshine Coast

We recently sourced 3 separate quotes for shutters to be put throughout my elderly mother’s home, little did we know at the time 2 of these quotes wouldn’t even get a look in. From the get go Karl’s impeccable service was second to none, he really listed to mum’s needs and wants  and we knew we wanted to go with BSA Direct. His wealth of information and professionalism was faultless and showed their product was the quality that mum was looking for, also at an affordable price. The whole process was seamless. Right throughout the process Karl and his team stayed engaged and kept us informed. 

The attention to detail that was shown in the process of installation proved we had chosen the right team and company for the job. The richness and value that the shutters have added to the home are beyond anything we could have imagined. 

Thank you Karl, Melissa and team we are very happy.

Ros & Del Sharp  I Marcoola, Sunshine Coast

We are incredibly happy with our new window covers – we got roller blinds with sheer curtains on top and what a transformation it has made to our dining area. It feels luxurious and it certainly gives the ‘wow factor’. We decided to go with BSA because of Karl’s professionalism and knowledge. One of the most important things for us is to support a local business, so not only are we supporting BSA, but the products are also manufactured locally as well. The quality is high and the customer service was great too. We will definitely be going through BSA again to complete our home. 

Adam & Bianca Sortino I Mountain Creek, Sunshine Coast

Thank you BSA Direct for your friendly and professional service. I am extremely happy with our new awnings and shutters. The shutters have completely changed the look of our family room! From quote through to installation, your hassle-free service has been greatly appreciated. 

Many thanks. 

Tanya & Chris Stephenson I Mooloolaba, Sunshine Coast

We ultimately chose BSA Direct blinds due to the reviews on this companies website. The service we received from all personnel through from the time of measuring and quoting to installation was so easy and pleasurable. When it came time for our blinds and shutters to be installed I was so very happy with the quality of the product. It was a very enjoyable experience. I would thoroughly recommend BSA Direct for all your window furnishings. 

Nicole Horrell I Twin Waters, Sunshine Coast

What made us decode to go with BSA Direct was the no nonsense, can do approach shown by BSA in the quoting process where everything was explained in detail and practical solutions found to any challenges. 

We were very happy with the level of service provided and equally happy with the finished product post installation. 

Phil Ormerod I Palmwoods, Sunshine Coast

We had contacted two other local suppliers to offer us a price on supply & installation. One came up and measured but didn’t get back to us while the other didn’t bother to contact us at all. So we went with BSA & we couldn’t be happier. Karl kept in touch with us from start to finish keeping us informed on a regular basis over the 3 weeks of any up-dates, delays etc. We also were very impressed with his approach, presentation, attitude & professionalism to us & also to his business. Another plus was not once did we have to contact him through the whole process apart from the original contact call. Best on the coast.

Grahame & Marilyn Saunders I Coolum Beach, Sunshine Coast

Excellent service all the way through from Karl’s professionalism and excellent quality range of curtains and blinds to choose from samples Karl brought into my home. The result is fabulous, just as I was expecting them to look. I chose the lovely S Wave sheer curtains for a media room and master bedroom they look great. Blinds for other windows are looking just right too. Thanks to Michael for a professional job done on installation and very nice to deal with as well. Not forgetting Mel in the office who kept me informed of installation dates etc.

Melanee Frangenheim I Caloundra West, Sunshine Coast

I am very happy with my new blinds – the quality is excellent and the installer did a good job and turned up on time (which is very rare these days). As a repeat customer, I have found BSA Direct to provide great customer service and I would highly recommend them to any-one. 

Dianne Lelliott I Twin Waters, Sunshine Coast

A big thank you to all at BSA

From the time of first contact with Karl, through to the installer Troy, I could not have been more pleased with the professionalism, and the product which is first quality at as reasonable price, way under other company’s quotes.

Thank you again.

Michael & Gillian Hassell I Buderim, Sunshine Coast