PRODUCT CARE GUIDES

Follow the maintenence and care guides outlined below to keep your products in great condition.

 

Select your product guide below

 

Panel Glides

Panel Glide Blind Care & Maintenance Guide

To keep your Panel Glide Blinds looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

  • Always use the wand to gently glide panels to desired open or closed position.
  • Do not pull the wand firmly downwards as you control the blind.
  • Do not grab the fabric to traverse the blind.

 

Maintenance and Cleaning

  • Regularly remove surface dust gently with a clean dry soft cloth, feather duster or soft brush or wipe with a dry sponge.
  • For more stubborn marks use a soft sponge with a small amount of PH neutral soap in lukewarm water. The sponge should be squeezed almost dry. Make sure that the fabric is completely dry before you stack it.
  • Fabrics may be sponged but severe rubbing should be avoided
  • For removing small marks an art gum eraser can be used with light rubbing.
  • Cleaning can also be undertaken by a professional cleaning business.
  • To improve the longevity of your blind material, close your windows during wet and windy weather, or stack your blind away from open windows to prevent the blind being exposed to the elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soppy water to reduce your fabric being exposed to mildew caused by poor ventilation.
  • All fabrics gradually fade from UV exposure. If blinds are left up for a long time without being pulled down regularly, fabrics will fade unevenly. The fabric will fade more evenly if the blinds are down during the day, getting even UV exposure. When fading occurs in this instance, it will be more even across the entire fabric and not as noticeable.

 

Warranty may be voided if blinds show evidence of misuse.

Roller Blinds

Roller Blind Care & Maintenance Guide

To keep your Roller Blinds looking their best and in top condition, we recommend you follow these simple instructions and tips: 

General Operation

  • Use the chain to raise and lower your blind.
  • The chain should never be pulled on an angle, just straight up or down in a vertical motion. This stops the fabric being damaged, limits noise and allows the blind to lift evenly.
  • When rolling the blind down, stop the blind just above the bottom of your window frame or floor. Do not continue to roll the blind fabric after the blind is fully down.
  • Chains must stay attached to the window frame or wall with a child safety guide.

 

Maintenance and Cleaning

  • Regularly remove surface dust gently with a clean dry soft cloth, feather duster or soft brush or wipe with a dry sponge.
  • For more stubborn marks use a soft sponge with a small amount of PH neutral soap in lukewarm water. The sponge should be squeezed almost dry. Make sure that the fabric is completely dry before you raise it.
  • Fabrics may be sponged but severe rubbing should be avoided
  • For removing small marks an art gum eraser can be used with light rubbing.
  • Cleaning can also be undertaken by a professional cleaning business.
  • To improve the longevity of your blind material, close your windows during wet and windy weather, or roll your blind up and away from open windows to prevent the blind being exposed to the elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soppy water to reduce your fabric being exposed to mildew caused by poor ventilation.
  • All fabrics gradually fade from UV exposure. If blinds are left up for a long time without being pulled down regularly, fabrics will fade unevenly. The fabric will fade more evenly if the blinds are down during the day, getting even UV exposure. When fading occurs in this instance, it will be more even across the entire fabric and not as noticeable.

 

Warranty may be voided if blinds show evidence of misuse.

Roman Blinds

Roman Blinds Care & Maintenance Guide

To keep your Roman Blinds looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

Cord Operated

  • To raise the blind, grab the cord and jolt to the outside of the blind to release the lock mechanism and raise to the desired position. Jolt the cord to engage the lock.
  • To lower the blind, grab the cord and jolt to the inside of the blind to release mechanism and lower to either desired position or bottom. To lock in desired position simply jolt cord.
  • When the blind is raised, cords should be wrapped around the cleat to keep out of reach of children.

Chain Operated

  • To raise or lower blind, simply rotate chain until the blind reaches the desired position.
  • The chain should never be pulled on an angle, just straight up or down in a vertical motion. This stops the fabric being damaged, limits noise and allows the blind to lift evenly.
  • Chain must be attached to the wall or recess using a child safe guide.

 

Maintenance and Cleaning

  • Regularly remove surface dust gently with a clean dry soft cloth, feather duster or soft brush or wipe with a dry sponge.
  • For more stubborn marks use a soft sponge with a small amount of PH neutral soap in lukewarm water. The sponge should be squeezed almost dry. Make sure that the fabric is completely dry before you raise it.
  • Fabrics may be sponged but severe rubbing should be avoided.
  • Cleaning can also be undertaken by a professional cleaning business.
  • To improve the longevity of your blind material, close your windows during wet and windy weather, or pull your blind up and away from open windows to prevent the blind being exposed to the elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soppy water to reduce your fabric being exposed to mildew caused by poor ventilation.
  • All fabrics gradually fade from UV exposure. If blinds are left up for a long time without being pulled down regularly, fabrics will fade unevenly. The fabric will fade more evenly if the blinds are down during the day, getting even UV exposure. When fading occurs in this instance, it will be more even across the entire fabric and not as noticeable.

 

Warranty may be voided if blinds show evidence of misuse.

Slimline Venetian Blinds

Slimline Aluminium Venetian Blinds Care & Maintenance Guide

To keep your Slimline Aluminium Venetian Blinds looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

  • Use the tilt wand to rotate the blind blades.
  • Blades must be rotated to open position before the blind can be lifted.
  • To lift blind all cords on the lift mechanism must be held together.
  • Keep the cords at the same level when you raise the blind to ensure that the blind raises evenly.
  • When the blind is raised to the desired position, jolt the cords to the outer side of the blind and the lock mechanism will engage to unlock the mechanism and lower the blind by grabbing all cords firmly together.
  • Pull slightly on cords and jolt slightly to inner side of the blind.
  • Guide the blind down slowly, by allowing cords to slide slowly through your fingers.
  • If hold down brackets are installed, clip bottom rail into hold down brackets to stablise blind.
  • Always disengage the hold down brackets before raising the blinds.
  • Do not force blades apart with hand to reach the window locks or handles, this force may fracture the blades.
  • When blind is raised cords should be wrapped around the cleat to keep out of reach of children.

Maintenance and Cleaning

  • To clean the blind simply rotate the blades so they are closed and dust surface using a feather duster or soft cloth. Rotate blind closed in opposite direction and repeat process.
  • Blinds should be dusted regularly, approximately once every 1-2 weeks to control build up of dust and grime.
  • To improve the longevity of your blind, close your windows during wet and windy weather, or pull your blind up and away from open windows to prevent the blind being exposed to the elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soppy water to reduce your fabric being exposed to mildew caused by poor ventilation.

Warranty may be voided if blinds show evidence of misuse.

Woodlook Timber Venetians

Woodlook Venetian Blinds Care & Maintenance Guide

To keep your Woodlook Venetian Blinds looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

  • There are two sets of cords at one end of the blind. One set is for the tilt control and one set is for the lift control.
  • Use the tilt control to rotate the blind blades.
  • Blades must be rotated to open position before the blind can be lifted.
  • To lift the blind all cords on the lift mechanism must be held together.
  • Keep the cords at the same level when you raise the blind to ensure that the blind raises evenly.
  • When the blind is raised to the desired position, jolt the cords to the outer side of the blind and the lock mechanism will engage to unlock the mechanism and lower the blind by grabbing all cords firmly together.
  • Pull slightly on cords and jolt slightly to inner side of the blind.
  • Guide the blind down slowly, by allowing cords to slide slowly through your fingers.
  • If hold down clips are installed, clip the bottom rail into hold down clips to stabilise the blind.
  • Always disengage the hold down brackets before raising blinds.
  • Do not force blades apart with hand to reach the window locks or handles, this force may fracture the blades.
  • When the blind is raised, cords should be wrapped around the cleat to keep out of reach of children.

Maintenance and Cleaning

  • To clean the blind simply rotate the blades so they are closed and dust the surface using a feather duster or soft cloth. Rotate blind closed in opposite direction and repeat the process.
  • Blinds should be dusted regularly, approximately once every 1-2 weeks to control build up of dust and grime.
  • To improve the longevity of your blind, close your windows during wet and windy weather, or pull your blind up and away from open windows to prevent the blind being exposed to the elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soppy water to reduce your fabric being exposed to mildew caused by poor ventilation.

 

 

Warranty may be voided if blinds show evidence of misuse.

Vertical Blinds

Vertical Blinds Care & Maintenance Guide

To keep your Vertical Blinds looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

  • Twist the wand to rotate the blades at an angle to allow the desired amount of light into the room.
  • Ensure that the blades are tilted to an angle of 90 degrees before moving across the track to open or close with the wand. Never attempt to traverse the blind by hand.
  • If the blades get out of sync, simply rotate the blades to a fully closed position and continue rotating. You will hear continuous clicking as you continue to rotate the wand until all blades are re-aligned.
  • If your blind is cord controlled, the cords must always be attached to the window frame or wall with a child safety guide.

 

Cleaning and Maintenance

  • Remove surface dust gently with a clean dry soft cloth, feather duster or soft brush or wipe with a dry sponge.
  • For more stubborn marks use a soft sponge with a small amount of PH neutral soap in lukewarm water. The sponge should be squeezed almost dry. Make sure that the fabric is completely dry before you stack it.
  • Fabrics may be sponged but severe rubbing should be avoided
  • For removing small marks an art gum eraser can be used with light rubbing.
  • Cleaning can also be undertaken by a professional cleaning business.
  • To improve the longevity of your blind material, close your windows during wet and windy weather, or stack the blind away from open windows to prevent the blind being exposed to the elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soppy water to reduce your fabric being exposed to mildew caused by poor ventilation.
  • All fabrics gradually fade from UV exposure. The fabric will fade more evenly if the blinds are closed during the day, getting even UV exposure. When fading occurs in this instance, it will be more even across the entire fabric and not as noticeable.

 

 

Warranty may be voided if blinds show evidence of misuse.

Veri Shades

Veri Shades® Blind Care & Maintenance Guide

To keep your Veri Shades® looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

  • Turn the wand one way and the opaque fabrics provide privacy and light blocking.
  • Turn the wand the other way and the mesh fabric lets more light through.
  • Open the folds halfway for filtered light.
  • Draw your Veri Shades® right back like curtains for full sunlight.

Maintenance and Cleaning

  • The surface of Veri Shades® fabric and tracks will collect a layer of dust over time.
  • Veri Shades® fabric can be lightly hand washed and dried and can also be ironed with a cool iron.
  • Veri Shades® tracks can be cleaned with a feather duster, or a slightly damp microfiber cloth to ensure the components are also dust free.
  • At least twice a year (or more in high risk environments), silicone spray should be used to lubricate all the track gears. Before spraying the tracks, remember to slide your Veri Shades® fabric over to one side or cover to avoid any overspray.
  • If spraying insecticides or any harmful chemicals the blinds must be placed in a raised position. These chemicals must not come into contact with the blind fabric.
  • Wash colours separately in a suitable detergent for polyester.
  • As the fabric is polyester, dirt and grime is easily removed with little effort by sponging or hand washing, and can be soaked in Napisan (check colour suitability by testing an inconspicuous area first) if required.
  • Leave hangers on, and clipped together, and wash by dunking/soaking.
  • A little light gentle rubbing on specific marks.
  • Rinse carefully.
  • Shake as much water off as possible, then hang back up, if not dripping and/or creased.
  • Don’t stack until completely dry.
  • If ironing is required, unclip the hangers to flatten out (but don’t remove the hangers).
  • Check hangers are lined up correctly and no fabric is caught before clipping back together.
  • If the stiffening tape is dislodged, ironing will stick it back to the fabric. A Polyester or Blend setting on the iron is the best way to press the fabric and stiffening tape.

CAUTION:

Never use harsh cloths, harsh abrasives, chlorine or ammonia-based chemicals or cleaners on any Veri Shades®.

 

Warranty may be voided if blinds show evidence of misuse.

Plantation Shutters

To keep your plantation shutters looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation of all Shutter Products

  • When closing larger hinged shutter panels, gently lift the panel by holding the stile to assist the closing action.
  • When opening hinged shutter panels, open the blades and always hold the stile (side frame) of the shutter.
  • Do not put your hand through the open blades to open or access windows.
  • With Bi-folding and Multi-folding panels, close all blades before starting to fold the panels away, as this will stop any damage from blades touching each other.
  • If you have sliding shutter panels, close the blades before moving panels, unless your shutters have been designed to slide with the blades open.
  • Most of our Shutter range have visible tensioning screws near the ends of the blades. These may require occasional adjustment to maintain a smooth action when rotating the blades. You may gently tighten these screws as required with a small phillips head screwdriver which is a PH1 size. Only a very gentle small turn is required. Do not over tighten.
  • For sliding and bi-fold shutters the top and bottom tracks can be lubricated with a light silicone spray. Take care to not spray any painted surfaces of your shutters.

Maintenance and Cleaning

Internal PVC & Timber Shutters

  • Dust shutter frames and blades using a feather duster or gently vacuum with a soft bristle brush attachment.
  • You may also use a fine soft cloth to wipe and remove light dust.
  • For more stubborn marks use a soft cloth with a small amount of PH neutral soup in lukewarm water and lightly wipe the affected area. Dry the area with a separate dry cloth.
  • Never scrub the finish with anything abrasive or use chemicals or silicon- based products for cleaning.
  • For sliding and bi-fold shutters keep any bottom tracks free from dirt and grit by sweeping with a brush or using a vacuum with a brush head attachment.
  • Condensation can affect the paint finish of hinges, pins or control rods so always ensure that there is adequate airflow around the panels. Periodically open windows in good weather.
  • Painted white hinges come standard on your shutters, along with the hinge pins and screws that hold the hinges in place. These parts can rust if care is not exercised. Periodically check all hinges and screws, and ensure regular air flow around these parts, and do not allow them to constantly get wet, and stay wet. You can wipe these parts over with a cloth that has been lightly sprayed WD-40, inox or its equivalent to provide additonal protection from the elements. These products may also be used to lightly lubricate the pins of the hinges.
  • If you have selected Stainless Steel hinges for your shutters, these also need the same care as outlined above. This will avoid excessive ‘tea-staining’ which is a cosmetic surface discolouration. This may be cleaned off buy using a polish product such as autosol or an equivalent product. Inox or WD-40 may also be used to lightly lubricate the pins of the hinges.
  • The presence of mould spots on any part of the shutter is an indication of an area that has been exposed to excess condensation or has poor ventilation. Clean these spots as outlined above.
  • Inspect any magnet catches on your shutters. Constant condensation may leave marks or staining on these catches, so it is best to ensure that these are kept clean and dry.
  • To prevent premature deterioration, repair any damage as soon as possible.
  • We recommend that you inspect your shutters every 2-3 months.

If you have timber shutters it is important to note that timber is a natural product so it will be affected by the environment and by use:

  • Do not leave windows open in wet weather.  If the shutters get wet, dry immediately.
  • Do not allow water to remain standing on the shutters. If water is able to penetrate the surface it may cause the timber to warp, create hairline cracks or damage the finish.
  • Build-up of condensation can affect the paint finish therefore if shutters are fitted in rooms with poor ventilation or high humidity make sure there is good airflow around panels – inspect every month.
  • Rotate the blades on clear finished timber shutters to ensure a more regular and even maturing of the timber colour.

Exterior Aluminium Shutters

  • Cleanliness of your shutters is essential for the maximum resistance to any corrosion.
  • To clean your shutters, use a mild detergent with warm water to wipe over the main surfaces of the panels and blades. You may use a cloth, sponge or a soft brush.
  • Remove any salt residue, bird droppings or tannin stains caused by trees.
  • After cleaning completely rinse the shutters with clean water and allow to air dry or chamois dry.
  • Concentrate on any areas that may have stainless steel components.
  • Once dry, spray a light film of silicone lubricant to any operating hardware such as top sliding tracks and bottoms guides.
  • Do not use harsh chemicals such as turpentine or thinners to clean your shutters as it will damage the surface. The damage caused by these chemicals may take up to 12 months to be visible.

 

Coastal Location Cleaning Recommendation:
Proximity Frequency
Direct Beach Front Weekly
1 km Radius Monthly
10 km Radius Quarterly

 

Stainless Steel Components Maintenance

  • Your internal or external shutters may have stainless steel components as part of their construction, such as stainless hinges or latches. If your shutters are fitted with stainless steel components, having a regular maintenance schedule will reduce any adverse effects from salt environments such as coastal areas or near salt-water swimming pools.
  • In these environments there can be staining known as “tea staining”.  This discoloration can be removed by using a product such as Nevr Dull.
  • Spraying stainless steel components with a product such as Inox or WD-40, or equivalent will assist in creating a barrier between the salt in the air and the metal and is a good preventative measure against stains.
  • We recommend cleaning these fittings at least every 3 months.

 

Awning Care Guide - Sunscreen Mesh

Mesh Awning Care & Maintenance Guide

To keep your Awnings looking their best and in top condition, we recommend you follow these simple instructions and tips:

 

CARE GUIDE – MESH AWNINGS

  • After installation awnings should be pulled down (fully extended) and left in the down position for approx. 2 to 4 days to settle it evenly. This will reduce any waves or wrinkles in the fabric (if any) and help the assembly to tighten.
  • Awnings should be completely rolled up in heavy weather conditions (high winds, rain, snow or frost). Avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done there is a risk of mould and mildew growth.
  • Fabric creases (caused by being rolled up wet) can be smoothed out by re-wetting the blind and leaving fully extended to dry in the sun.
  • Remove all shrubbery, vines and plant debris from awning as they can contain acids that may damage or stain the fabric. In addition, keep chemicals such as solvents, fuels and insect/weed repellents away from awnings.
  • To keep the awning in good condition, frequently check awning brackets and extrusions for corrosion. Although rust is unlikely it can lead to the deterioration and staining of the awning components and fabric. See component cleaning section below.
  • Avoid water contact with motor systems and do not attempt to adjust the motor settings.
  • Awnings should be operated (i.e. extended and retracted) at least every two months to maintain proper working order.
  • The awning should be pulled down fully and evenly exposed as often as possible throughout the life of the awning. This will avoid uneven shrinkage, if any. Do this in all seasons to keep the awning in condition. It is important to do this periodically so that the awning is not rolled up fully or partially for extended periods of time as this can cause a build-up of moisture which can damage the fabric. Some shrinkage over time in tropical conditions is normal. All fabrics will shrink to varying degrees under tension in full sun.
  • For awning systems that allow you to manually set the tension for the fabric, do not over tension the fabric, as this will lead to stretching of the fabric. This is particularly the case if you leave your fabric over tightened in the same position for long periods of time.

 

CLEANING GUIDE – MESH FABRIC

  • Regularly remove dust and dirt when awning is dry by using a soft brush. Alternatively hose down your awning on dry warm days to remove the dust and improve the appearance of the fabric, retarding the growth of any fungus. Do not use a gurney (high pressure hose) as it can strip the fabric of its protective coating and lead to deterioration.
  • Marks can be removed by lightly sponging with warm water and mild natural soap (do not use cleaning products such as cleaning sprays or fluids, soap powders, concentrated detergents). Do not scrub. Rinse immediately with clean water. Ensure awning is dry before retracting.

 

CARE & CLEANING AWNING COMPONENTS

  • Keeping your awning components clean is essential for the maximum resistance to corrosion.
  • To clean your awning components, use a mild detergent with warm water to wipe over the main surfaces of any side channels, bottom rails or top pelmet boxes. These surfaces have a powder coated finish. You may use a cloth, sponge or a soft brush.
  • Remove any salt residue, bird droppings or tannin stains caused by trees.
  • Concentrate on any areas that may have stainless steel components, such as brackets, screws or guide wires.
  • Also clean your awning crank handle or pull stick if this a part of your awning system.
  • After cleaning completely rinse the awning components with clean water and allow to air dry or chamois dry.
  • Do not use harsh chemicals such as turpentine or thinners to clean your awning components as this will damage the surface. This damage may take up to 12 months to be visible.
  • Spraying stainless steel components with a product such as Inox, or equivalent product will assist in creating a barrier between the salt in the air and the metal and is a good preventative measure against stains.
  • To remove the effects of ‘tea staining’ that may occur with the stainless steel components of your awning, you may use products such as Nevr Dull or Autosol. Tea staining is a mild discolouration of stainless steel.
  • We recommend cleaning your awning components every 6 months for non-coastal areas. For areas exposed to high salt environments such as coastal areas nearer to the water, or near salt-water swimming pools please review the table below.

 

Coastal Location Component Cleaning Recommendations:
Proximity Frequency
Direct Beach Front Weekly
1 km Radius Monthly
10 km Radius Quarterly

 

WEATHER CONDITIONS

With strong and severe weather warnings common during summer, here is an additional important reminder on caring for your awnings.

Awnings should be completely rolled up in heavy weather conditions (wind and rain).

Remember to avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done, then you risk mould and mildew growth.

We supply a range of awnings with a retractable design. The awnings fabric, on its own, would be blown away even in moderate wind conditions (3-4 on wind scale). However high-strength extruded brackets and robust aluminium die-cast parts mean the best awnings are capable of withstanding conditions as high as 6 on the Beaufort Wind Speed Scale.

It is important that the awnings are retracted quickly in the occurrence of gale force or higher conditions. Depending on the weather conditions awnings allow for the flexibility to protect or expose you to the weather, however, please remember to also protect your awnings for long lasting performance, by retracting them in adverse weather conditions.

 

BEAUFORT WIND SPEED SCALE

The Beaufort Scale describes the strength of wind.  You can use the descriptions below to estimate the wind speed.

 

Scale Description Observable Effects Wind Speed (kph)
0 Calm Smoke rises vertically 1.6
1 Light air Smoke rises slightly 1.6-5
2 Light breeze Leaves rustle gently 6-11
3 Gentle breeze Leaves and small twigs move 13-20
4 Moderate breeze Small branches move, paper blown around 20-30
5 Fresh breeze Smaller trees sway 30-40
6 Strong breeze Large branches sway 40-50
7 Moderate gale Trees start to sway 50-60
8 Fresh gale Twigs/ small branches broken, walking difficult 60-75
9 Strong gale Loose exterior fixtures damaged 75-85
10 Whole gale Trees blown down, significant damage 85-100
11 Storm Much damage 100-120
12 Hurricane Major natural damage 120+

 

 

Awning Care Guide - Fabric

Fabric Awning Care & Maintenance Guide

To keep your Awnings looking their best and in top condition, we recommend you follow these simple instructions and tips:

CARE GUIDE – ACRYLIC FABRIC AWNINGS

  • After installation awnings should be pulled down (fully extended) and left in the down position for approx. 2 to 4 days to settle it evenly. This will reduce any waves or wrinkles in the fabric (if any) and help the assembly to tighten.
  • 100% solution dyed acrylic fabric is used primarily for external blinds and awnings. In most cases when a wider width awning skin is manufactured it will require a seam which is an overlap in the fabric where the two pieces are joined.

These seams cause bulkiness in the join area and may cause the fabric to gather or bunch when rolled. With acrylic fabrics, this bunching can cause a waffling or dimpling effect in the awning skin near the seam. Please be aware that this is not a weakness in the fabric, it is an unavoidable effect of seaming the fabric and will in no way compromise the integrity or strength of the awning skin.

  • Ensure the acrylic is thoroughly dry before rolling it way. if this cannot be avoided due to storm conditions, once the weather is clear you should extend and allow to dry completely; failure to do so will encourage algae, mildew or other fungal growth. Also avoid pools of water lying on the fabric.
  • Awnings should be completely rolled up in heavy weather conditions (high winds speeds, rain, snow or frost). Avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done there is a risk of mould and mildew growth.
  • Fabric creases (caused by being rolled up wet) can be smoothed out by re-wetting the blind and leaving fully extended to dry in the sun.
  • Remove all shrubbery, vines and plant debris from awning as they can contain acids that may damage or stain the fabric. In addition, keep chemicals such as solvents, fuels and insect/weed repellents away from awnings.
  • To keep the awning in good condition, frequently check awning brackets and extrusions for corrosion. Although rust is unlikely it can lead to the deterioration and staining of the awning components and fabric. See component cleaning section below.
  • Avoid water contact with motor systems and do not attempt to adjust the motor settings.
  • Awnings should be operated (i.e. extended and retracted) at least every two months to maintain proper working order.
  • The awning should be pulled down fully and evenly exposed as often as possible throughout the life of the awning. This will avoid uneven shrinkage, if any. Do this in all seasons to keep the awning in condition. It is important to do this periodically so that the awning is not rolled up fully or partially for extended periods of time as this can cause a build-up of moisture which can damage the fabric. Some shrinkage over time in tropical conditions is normal. All fabrics will shrink to varying degrees under tension in full sun.
  • For awning systems that allow you to manually set the tension for the fabric, do not over tension the fabric, as this will lead to stretching of the fabric. This is particularly the case if you leave your fabric over tightened in the same position for long periods of time.
  • Do not leave the awning extended in continuous rain. This will hasten the reduction of inhibitors in the fabric which reduces mould and mildew resistance.
  • Any grime which remains on the fabric will encourage the spread of bacteria. Clean off any garden litter, bird or bat waste immediately.
  • Regularly remove dust and dirt when awning is dry by using a soft brush. Alternatively hose down your awning on dry warm days to remove the dust and improve the appearance of the fabric, retarding the growth of any fungus. Do not use a gurney (high pressure hose) as it can strip the fabric of its protective coating and lead to deterioration.
  • Marks can be removed by lightly sponging with warm water and mild natural soap (do not use cleaning products such as cleaning sprays or fluids, soap powders, or concentrated detergents). Do not scrub. Rinse immediately with clean water. Ensure awning is dry before retracting.

CLEANING OF ACRYLIC FABRICS

  • Keep the fabric clean by brushing regularly, both inside and outside, with a soft brush, either a clean household broom or a dustpan brush. Hosing occasionally with clear, cold water on hot days will minimise the development of algae, mildew and fungi by removing dust and grime. DO NOT allow dirt, dust, grime, and leaf litter and bird matter to remain on the fabric (this provides a perfect medium for bacteria to proliferate).
  • Simply brush off any loose dirt, roof particles etc with a soft brush, hose down and clean with a mild soap in lukewarm water. Rinse thoroughly to remove all soap. DO NOT use detergents. Allow to air dry.
  • You may also re-treat your awning fabric with a water repellent treatment as required. Do not treat new awnings.

CARE & CLEANING – AWNING COMPONENTS

  • Keeping your awning components clean is essential for the maximum resistance to corrosion.
  • To clean your awning components, use a mild detergent with warm water to wipe over the main surfaces of any side channels, bottom rails or top pelmet boxes. These surfaces have a powder coated finish. You may use a cloth, sponge or a soft brush.
  • Remove any salt residue, bird droppings or tannin stains caused by trees.
  • Concentrate on any areas that may have stainless steel components, such as brackets, screws or guide wires.
  • Also clean your awning crank handle or pull stick if this a part of your awning system.
  • After cleaning completely rinse the awning components with clean water and allow to air dry or chamois dry.
  • Do not use harsh chemicals such as turpentine or thinners to clean your awning components as this will damage the surface. This damage may take up to 12 months to be visible.
  • Spraying stainless steel components with a product such as Inox, or equivalent product will assist in creating a barrier between the salt in the air and the metal and is a good preventative measure against stains.
  • To remove the effects of ‘tea staining’ that may occur with the stainless steel components of your awning, you may use products such as Nevr Dull or Autosol. Tea staining is a mild discolouration of stainless steel.
  • We recommend cleaning your awning components every 6 months for non-coastal areas. For areas exposed to high salt environments such as coastal areas nearer to the water, or near salt-water swimming pools please review the table below.

 

Coastal Location Component Cleaning Recommendations:
Proximity Frequency
Direct Beach Front Weekly
1 km Radius Monthly
10 km Radius Quarterly

 WEATHER CONDITIONS

With strong and severe weather warnings common during summer, here is an additional important reminder on caring for your awnings.

Awnings should be completely rolled up in heavy weather conditions (wind and rain).

Remember to avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done, then you risk mould and mildew growth.

We supply a range of awnings with a retractable design. The awnings fabric, on its own, would be blown away even in moderate wind conditions (3-4 on wind scale). However high-strength extruded brackets and robust aluminium die-cast parts mean the best awnings are capable of withstanding conditions as high as 6 on the Beaufort Wind Speed Scale.

It is important that the awnings are retracted quickly in the occurrence of gale force or higher conditions. Depending on the weather conditions awnings allow for the flexibility to protect or expose you to the weather, however, please remember to also protect your awnings for long lasting performance, by retracting them in adverse weather conditions.

 

BEAUFORT WIND SPEED SCALE

The Beaufort Scale describes the strength of wind.  You can use the descriptions below to estimate the wind speed.

 

Scale Description Observable Effects Wind Speed (kph)
0 Calm Smoke rises vertically 1.6
1 Light air Smoke rises slightly 1.6-5
2 Light breeze Leaves rustle gently 6-11
3 Gentle breeze Leaves and small twigs move 13-20
4 Moderate breeze Small branches move, paper blown around 20-30
5 Fresh breeze Smaller trees sway 30-40
6 Strong breeze Large branches sway 40-50
7 Moderate gale Trees start to sway 50-60
8 Fresh gale Twigs/ small branches broken, walking difficult 60-75
9 Strong gale Loose exterior fixtures damaged 75-85
10 Whole gale Trees blown down, significant damage 85-100
11 Storm Much damage 100-120
12 Hurricane Major natural damage 120+

 

 

Ziptrak Awning - Sunscreen Mesh

Ziptrak® Mesh Sunscreen Care & Maintenance Guide

After Installation

  • Your blind has been rolled up for transportation. You may need to leave the blinds down for several days to allow the material to settle.

GENERAL OPERATION

Unlocking the blind

Lightly push down bottom bar to release pressure whilst lifting the handle.

 

Spring-balanced Operation

  •  Spring-balanced blinds allow you to easily lower or raise the blind, with a sophisticated spring that supports the weight of the blind. The blind should be hand-operated from the centre of the bottom bar. This ensures the material rolls evenly onto the top tube. The blind should always glide smoothly and easily along the track.
  • If you are using the pull stick to lower the blind, do not insert the stick end into the handle loop. Simply use the stick hook to grab the bottom of the rail, and pull down gently.

Motorised Operation

  • Motorised blinds are operated by utilising the remote control provided and must be supervised while moving. Refer to the remote control instructions for operating guidance.
  • Motorised blinds cannot be hand-operated and doing so may damage the blind.

 

 Rolling up when wet

  • Moisture within the rolled up blind material may cause mould to form. Avoid rolling up the blind when it is wet.
  • If you must roll up when wet, ensure to roll down as soon as possible to allow to completely dry.

 Weather Conditions

With strong and severe weather common in our Region, pleasure ensure to follow the information below to care for your awning.

  • Don’t leave your awning down when you are away from home.
  • Awnings should be completely rolled up in heavy weather conditions (wind and rain).
  • Remember to avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done, then you risk mould and mildew growth.

Awnings fabric, on its own, would be blown away even in moderate wind conditions (3-4 on the wind scale). However, with high strength extruded brackets and robust aluminium die-cast parts mean the best awnings are capable of withstanding conditions as high as 6 on the Beaufort Wind Speed Scale. See scale below.

It is important that your awnings are retracted quickly in the occurrence of gale force or higher conditions. To protect your awnings for long lasting performance, always retract them in adverse weather conditions.

 

BEAUFORT WIND SPEED SCALE

The Beaufort Scale describes the strength of wind.  You can use the descriptions below to estimate the wind speed.

 

Scale Description Observable Effects Wind Speed (kph)
0 Calm Smoke rises vertically 1.6
1 Light air Smoke rises slightly 1.6-5
2 Light breeze Leaves rustle gently 6-11
3 Gentle breeze Leaves and small twigs move 13-20
4 Moderate breeze Small branches move, paper blown around 20-30
5 Fresh breeze Smaller trees sway 30-40
6 Strong breeze Large branches sway 40-50
7 Moderate gale Trees start to sway 50-60
8 Fresh gale Twigs/ small branches broken, walking difficult 60-75
9 Strong gale Loose exterior fixtures damaged 75-85
10 Whole gale Trees blown down, significant damage 85-100
11 Storm Much damage 100-120
12 Hurricane Major natural damage 120+

 

 CLEANING YOUR MESH

  • Regularly remove dust and dirt when awning is dry by using a soft brush. Alternatively hose down your awning on dry warm days to remove the dust and improve the appearance of the fabric, retarding the growth of any fungus. Do not use a gurney (high pressure hose) as it can strip the fabric of its protective coating and lead to deterioration.
  • Do not use bore water or allow bore water sprinkler systems to wet the blind. Never allow petrochemicals or solvents to touch the blind.
  • Marks can be removed by lightly sponging with warm water and mild natural soap (do not use cleaning products such as cleaning sprays or fluids, soap powders, concentrated detergents).
  • You may also use a mild solution of dishwashing detergent with warm water. Do not scrub. Rinse immediately with clean water. Ensure awning is dry before retracting.

CLEANING – AWNING COMPONENTS

  • Keeping your awning components (such as side channels, bottom rail, and top pelmet if fitted) clean is essential for the maximum resistance to corrosion.
  • To clean your awning components, use a mild detergent with warm water to wipe over the main surfaces of any side channels, bottom rails or top pelmet boxes. These surfaces have a powder coated finish. You may use a cloth, sponge or a soft brush.
  • Remove any salt residue, bird droppings or tannin stains caused by trees.
  • Also clean your awning pull stick.
  • After cleaning completely rinse the awning components with clean water and allow to air dry or chamois dry.
  • Do not use harsh chemicals such as turpentine or thinners to clean your awning components as this will damage the surface. This damage may take up to 12 months to be visible.
  • We recommend cleaning your awning components every 6 months for non-coastal areas. For areas exposed to high salt environments such as coastal areas nearer to the water, or near salt-water swimming pools please review the table below.

 

Coastal Location Component Cleaning Recommendations:
Proximity Frequency
Direct Beach Front Weekly
1 km Radius Monthly
10 km Radius Quarterly

 

MAINTENANCE:

  • In general, Ziptrak® blinds should not require additional lubrication by the owner. However, in dusty and seafront locations, approximately once a year you may wish to add lubricant to assist in the continued smooth operation of the blind. You must use silicone spray, such as food grade Helmar H4000.
  • To apply the lubricant, lower the blind all the way; evenly apply the spray in the groove between the spline and the track. Do this for the front of the blind only, on both the left and right sides. After lubrication, open and close the blind several times to evenly distribute the silicone spray within the track.
  • It is very important that you do not use any oil-based lubricants, such as WD40, as they will damage the spline tape and clog the dust that may be within the track.

 

Mesh Fabric Performance with Ziptrak® –Achieving Optimum Skin Appearance

 The Ziptrak® brand is associated with quality and innovation. With a 15 year history of Australian-made and innovative products, Ziptrak® has become Australia’s favourite outdoor blind system. Both household and commercial customers uniquely trust Ziptrak® to provide a robust, attractive and long-lasting product.

 

The Ziptrak® system is custom-made for every installation. And is compatible with a great variety of clear PVC and Sunscreen mesh products, that are not products provided by Ziptrak Pty Ltd. PVC and Sunscreen Mesh are advanced materials, designed to withstand hard Australian conditions with extreme temperature fluctuations. Each Ziptrak® system has a variety of factors that influence the appearance of the blind material, including, but not limited to:

 

  • The size of the opening.
  • Product selections.
  • Wind and weather variance.
  • User operation method.

Ziptrak® provides effortless and fast operation, whilst securing the blind within a track and can easily be left at any height. As Mesh awning skins are flexible products by nature, users should not expect these materials to look like a fixed panel surface. Any interior or exterior blind material will naturally have imperfections in the finish. Importantly, customers should note:

 

  • Due to the method in which the Mesh rolls onto the Top Tube, minor distortion in the Mesh can occur vertically near the side Ziptrak® Spline. This distortion is standard and should be expected in most applications, however over time and with the warmth of sunlight, they should reduce or disappear.
  • Users may notice the blind seems “baggy” or has a “smiley face” when the bottom bar is left at the half way position (blind is half open). This occurs due to the way the material rolls onto the Top Tube, and is to be expected. To minimize this effect, users are advised to fully retract the blind, and then pull down to the half way position.
  • Users should allow a few days for new blinds to “settle”, as the Mesh has been rolled up prior to installation. Over time, with varying weather conditions, most material distortions should minimize or disappear entirely.
  • There will almost always be some type of deflection on the product. It is not under tension and should not be expected to look like a panel of glass.

 

 

 

Ziptrak Awning - PVC Fabric

Ziptrak® PVC Care & Maintenance Guide

After Installation

  • Your blind has been rolled up for transportation. You may need to leave the blinds down for several days to allow the material to settle.

GENERAL OPERATION

Unlocking the blind

  • Lightly push down bottom bar to release pressure whilst lifting the handle.

Spring-balanced Operation

  • Spring-balanced blinds allow you to easily lower or raise the blind, with a sophisticated spring that supports the weight of the blind. The blind should be hand-operated from the centre of the bottom bar. This ensures the material rolls evenly onto the top tube. The blind should always glide smoothly and easily along the track.
  • If you are using the pull stick to lower the blind, do not insert the stick end into the handle loop. Simply use the stick hook to grab the bottom of the rail, and pull down gently.

Motorised Operation

  • Motorised blinds are operated by utilising the remote control provided and must be supervised while moving. Refer to the remote control instructions for operating guidance.
  • Motorised blinds cannot be hand-operated and doing so may damage the blind.

Rolling up when wet

  • Moisture within the rolled up blind material may cause mould to form. Avoid rolling up the blind when it is wet.
  • If you must roll up when wet, ensure to roll down as soon as possible to allow to completely dry.

Weather Conditions

With strong and severe weather common in our Region, pleasure ensure to follow the information below to care for your awning.

  • Don’t leave your awning down when you are away from home.
  • Awnings should be completely rolled up in heavy weather conditions (wind and rain).
  • Remember to avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done, then you risk mould and mildew growth.

Awnings fabric, on its own, would be blown away even in moderate wind conditions (3-4 on the wind scale). However, with high strength extruded brackets and robust aluminium die-cast parts mean the best awnings are capable of withstanding conditions as high as 6 on the Beaufort Wind Speed Scale. See scale below.

It is important that your awnings are retracted quickly in the occurrence of gale force or higher conditions. To protect your awnings for long lasting performance, always retract them in adverse weather conditions.

 

BEAUFORT WIND SPEED SCALE

The Beaufort Scale describes the strength of wind.  You can use the descriptions below to estimate the wind speed.

 

Scale Description Observable Effects Wind Speed (kph)
0 Calm Smoke rises vertically 1.6
1 Light air Smoke rises slightly 1.6-5
2 Light breeze Leaves rustle gently 6-11
3 Gentle breeze Leaves and small twigs move 13-20
4 Moderate breeze Small branches move, paper blown around 20-30
5 Fresh breeze Smaller trees sway 30-40
6 Strong breeze Large branches sway 40-50
7 Moderate gale Trees start to sway 50-60
8 Fresh gale Twigs/ small branches broken, walking difficult 60-75
9 Strong gale Loose exterior fixtures damaged 75-85
10 Whole gale Trees blown down, significant damage 85-100
11 Storm Much damage 100-120
12 Hurricane Major natural damage 120+

  

CLEANING YOUR PVC SKIN:

  • Do not use window cleaning detergents to clean the PVC.
  • Clean the blind with a soft cloth and soapy water.
  • We recommend VuPlex® for achieving a high-quality clean.
  • Never allow bird droppings, dirt or stains to remain on the PVC for long periods of time.
  • The PVC surface is highly sensitive to scratching and marks. Always be cautious when cleaning, operating or moving items around PVC blinds.
  • Ideally, use a soft, clean cloth to polish and dry the PVC after cleaning and prior to rolling up the blind.
  • Do not use a high pressure hose to clean the blind.

CLEANING – AWNING COMPONENTS

  • Keeping your awning components (such as side channels, bottom rail, and top pelmet if fitted) clean is essential for the maximum resistance to corrosion.
  • To clean your awning components, use a mild detergent with warm water to wipe over the main surfaces of any side channels, bottom rails or top pelmet boxes. These surfaces have a powder coated finish. You may use a cloth, sponge or a soft brush.
  • Remove any salt residue, bird droppings or tannin stains caused by trees.
  • Also clean your awning pull stick.
  • After cleaning completely rinse the awning components with clean water and allow to air dry or chamois dry.
  • Do not use harsh chemicals such as turpentine or thinners to clean your awning components as this will damage the surface. This damage may take up to 12 months to be visible.
  • We recommend cleaning your awning components every 6 months for non-coastal areas. For areas exposed to high salt environments such as coastal areas nearer to the water, or near salt-water swimming pools please review the table below.

 

Coastal Location Component Cleaning Recommendations:
Proximity Frequency
Direct Beach Front Weekly
1 km Radius Monthly
10 km Radius Quarterly

 

MAINTENANCE:

 

  • In general, Ziptrak® blinds should not require additional lubrication by the owner. However, in dusty and seafront locations, approximately once a year you may wish to add lubricant to assist in the continued smooth operation of the blind. You must use silicone spray, such as food grade Helmar H4000.
  • To apply the lubricant, lower the blind all the way; evenly apply the spray in the groove between the spline and the track. Do this for the front of the blind only, on both the left and right sides. After lubrication, open and close the blind several times to evenly distribute the silicone spray within the track.
  • It is very important that you do not use any oil-based lubricants, such as WD40, as they will damage the spline tape and clog the dust that may be within the track.

 

Clear and Tinted PVC Performance with Ziptrak® – Achieving Optimum Skin Appearance

 

The Ziptrak® brand is associated with quality and innovation. With a 15 year history of Australian-made and innovative products, Ziptrak® has become Australia’s favourite outdoor blind system. Both household and commercial customers uniquely trust Ziptrak® to provide a robust, attractive and long-lasting product.

 

The Ziptrak® system is custom-made for every installation. And is compatible with a great variety of clear PVC and Sunscreen mesh products, that are not products provided by Ziptrak Pty Ltd. PVC and Sunscreen Mesh are advanced materials, designed to withstand hard Australian conditions with extreme temperature fluctuations. Each Ziptrak® system has a variety of factors that influence the appearance of the blind material, including, but not limited to:

 

  • The size of the opening.
  • Product selections.
  • Wind and weather variance.
  • User operation method.

 

Ziptrak® provides effortless and fast operation, whilst securing the blind within a track and can easily be left at any height. As clear and tinted PVC are flexible products by nature, users should not expect these materials to look like a fixed panel surface. Any interior or exterior blind material will naturally have imperfections in the finish. Importantly, customers should note:

 

  • Due to the method in which the PVC skin rolls onto the Top Tube, minor distortion in the PVC can occur vertically near the side Ziptrak® Spline. This distortion is standard and should be expected in most applications, however over time and with the warmth of sunlight, they should reduce or disappear.
  • Users may notice the blind seems “baggy” or has a “smiley face” when the bottom bar is left at the half way position (blind is half open). This occurs due to the way the material rolls onto the Top Tube, and is to be expected. To minimize this effect, users are advised to fully retract the blind, and then pull down to the half way position.
  • Users should allow a few days for new blinds to “settle”, as the PVC has been rolled up prior to installation. Over time, with varying weather conditions, most material distortions should minimize or disappear entirely.
  • There will almost always be some type of deflection on the product. It is not under tension and should not be expected to look like a panel of glass.

 

Zipscreen Awning - Sunscreen Mesh

 

Zipscreen Mesh Sunscreen Care & Maintenance Guide

After Installation

  • Your blind has been rolled up for transportation. You may need to leave the blinds down for several days to allow the material to settle.

GENERAL OPERATION

Unlocking the blind

  • If engaged, release the bottom side wind locks of your awning.

Spring-balanced Operation

  • Spring-balanced blinds allow you to easily lower or raise the blind, with a sophisticated spring that supports the weight of the blind. The blind should be hand-operated with the pull handle located in the centre of the bottom rail. This ensures the material rolls evenly onto the top tube. The blind should always glide smoothly and easily along the side channel tracks.
  • If you are using the pull stick to lower the blind from the top position, insert the stick end into the handle on the rail., and pull down gently.

Motorised Operation

  • Motorised blinds are operated by utilising the remote control provided and must be supervised while moving. Refer to the remote control instructions for operating guidance.
  • Motorised blinds cannot be hand-operated and doing so may damage the blind.

 Rolling up when wet

  • Moisture within the rolled up blind material may cause mould to form. Avoid rolling up the blind when it is wet.
  • If you must roll up when wet, ensure to roll down as soon as possible to allow to completely dry.

 Weather Conditions

With strong and severe weather common in our Region, pleasure ensure to follow the information below to care for your awning.

  • Don’t leave your awning down when you are away from home.
  • Awnings should be completely rolled up in heavy weather conditions (wind and rain).
  • Remember to avoid rolling up the awning when it is wet. If this is unavoidable at the time, then remember to pull down fully to dry as soon as possible. If this is not done, then you risk mould and mildew growth.

Awnings fabric, on its own, would be blown away even in moderate wind conditions (3-4 on the wind scale). However, with high strength extruded brackets and robust aluminium die-cast parts mean the best awnings are capable of withstanding conditions as high as 6 on the Beaufort Wind Speed Scale. See scale below.

It is important that your awnings are retracted quickly in the occurrence of gale force or higher conditions. To protect your awnings for long lasting performance, always retract them in adverse weather conditions.

 

BEAUFORT WIND SPEED SCALE

The Beaufort Scale describes the strength of wind.  You can use the descriptions below to estimate the wind speed.

 

Scale Description Observable Effects Wind Speed (kph)
0 Calm Smoke rises vertically 1.6
1 Light air Smoke rises slightly 1.6-5
2 Light breeze Leaves rustle gently 6-11
3 Gentle breeze Leaves and small twigs move 13-20
4 Moderate breeze Small branches move, paper blown around 20-30
5 Fresh breeze Smaller trees sway 30-40
6 Strong breeze Large branches sway 40-50
7 Moderate gale Trees start to sway 50-60
8 Fresh gale Twigs/ small branches broken, walking difficult 60-75
9 Strong gale Loose exterior fixtures damaged 75-85
10 Whole gale Trees blown down, significant damage 85-100
11 Storm Much damage 100-120
12 Hurricane Major natural damage 120+

 

CLEANING YOUR MESH

  • Regularly remove dust and dirt when awning is dry by using a soft brush. Alternatively hose down your awning on dry warm days to remove the dust and improve the appearance of the fabric, retarding the growth of any fungus. Do not use a gurney (high pressure hose) as it can strip the fabric of its protective coating and lead to deterioration.
  • Do not use bore water or allow bore water sprinkler systems to wet the blind. Never allow petrochemicals or solvents to touch the blind.
  • Marks can be removed by lightly sponging with warm water and mild natural soap (do not use cleaning products such as cleaning sprays or fluids, soap powders, concentrated detergents).
  • You may also use a mild solution of dishwashing detergent with warm water. Do not scrub. Rinse immediately with clean water. Ensure awning is dry before retracting.

CLEANING YOUR AWNING COMPONENTS

  • Keeping your awning components (such as side channels, bottom rail, and top pelmet if fitted) clean is essential for the maximum resistance to corrosion.
  • To clean your awning components, use a mild detergent with warm water to wipe over the main surfaces of any side channels, bottom rails or top pelmet boxes. These surfaces have a powder coated finish. You may use a cloth, sponge or a soft brush.
  • Remove any salt residue, bird droppings or tannin stains caused by trees.
  • Also clean your awning pull stick, and store in a dry place.
  • After cleaning completely rinse the awning components with clean water and allow to air dry or chamois dry.
  • Do not use harsh chemicals such as turpentine or thinners to clean your awning components as this will damage the surface. This damage may take up to 12 months to be visible.
  • We recommend cleaning your awning components every 6 months for non-coastal areas. For areas exposed to high salt environments such as coastal areas nearer to the water, or near salt-water swimming pools please review the table below.
  • We typically fit off channel guide awnings with 316 marine grade stainless steel rivets. This provides a long lasting, and strong fixing for your awning installation. We do not paint the rivets, as stainless steel needs oxygen to repair its protective passive film.

 

Coastal Location Component Cleaning Recommendations:
Proximity Frequency
Direct Beach Front Weekly
1 km Radius Monthly
10 km Radius Quarterly

MAINTENANCE:

  • In general, Zipscreen Awnings should not require additional lubrication by the owner. However, in dusty and seafront locations, approximately once a year you may wish to add lubricant to assist in the continued smooth operation of the blind. You must use silicone spray, such as WD-40 High Performance Silicone Lubricant.
  • To apply the lubricant, lower the blind all the way, and evenly apply the spray in the groove between the zip edge and the channel track. Do this for the front of the blind only, on both the left and right sides. After lubrication, open and close the blind several times to evenly distribute the silicone spray within the track.
  • It is very important that you do not use any oil-based lubricants, such as standard WD40, as they will damage the zip edge and clog the dust that may be within the track.

Mesh Fabric Performance and Skin Appearance

Customers should note the following points are applicable to all types of outdoor retractable awnings and are part of the normal appearance and operation of an outdoor blind:

No awning system can provide a perfectly flat, taut, surface across the width of the awning at all times. Things that can affect this look include the size of the opening, user operation method, and variations in weather temperature.

Please note the following points:

  • Fabrics may exhibit ‘veeing’ across the width of the awning or be slightly baggy at times.
  • The bottom rail of an awning may not always sit perfectly level across the width of the awning at all times. This can be evident with the blind in the fully raised position, or in any position from top to bottom. This effect can come and go.
  • All types of fabrics shrink and expand to some degree with different temperatures and can roll up on the tube (even slightly) differently each time the awning is raised or lowered.
  • Mild puckering of the fabric may be evident along the sides of your awning fabric. This can occur regardless of the height position of the awning at the time.
  • When raising or lowering a channel guide awning, the awning may feel tighter or looser at certain points between the full raised and fully lowered position.
  • There will almost always be some type of deflection on the product. It is not under tension and should not be expected to look like a panel of glass.

 

Curtains - Sheer Fabrics

Sheer Curtains Care & Maintenance Guide

To keep your Sheer Curtains looking their best and in top condition, we recommend you follow these simple instructions and tips:

 

General Operation

Use the traverse wand to gently glide the curtains along the track to the desired open or closed position.

 

Maintenance and Cleaning

  1. Always follow the Fabric Care Instructions Label which can be found sewn into the end of your curtain header.

 

  1. Regular care of your curtains will minimise the need for additional cleaning:

 

  • Keep your curtains dust free with gentle vacuuming using low suction with the appropriate attachment to remove dust.
  • Spot clean where necessary by using a soft sponge with a small amount of PH neutral soap in lukewarm water. The sponge should be squeezed almost dry. Always exercise caution when spot cleaning. Test cleaning first on a non-exposed surface.
  • Avoid excessive rubbing and abrasion.
  • Allow the curtain to air dry.
  • For removing small marks an art gum eraser can be used with light rubbing.
  • To improve the longevity of the fabric, keep the curtains from touching the glass. Close your windows during wet or windy weather or stack your curtain away from open windows so that the fabric is not exposed to the harsh elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soapy water to reduce your fabric curtains being exposed to mildew caused by poor ventilation.
  • All fabrics will gradually fade from UV exposure. Fabrics will fade more evenly if curtains are closed during the day, getting even UV exposure. When fading occurs in this instance, it will be more even across the entire fabric and not as noticeable.

 

  1. If you have your curtains professionally cleaned, trust only reputable dry cleaners or laundries who specialise in curtain cleaning. Possible shrinkage 1% – 3%.

 

  1. If you wish to wash your sheer curtains at home, please note the following points:

 

  • Remove all hooks first.
  • Lightly fold the curtains, and place into a mesh wash bag to protect the fabric from snags and pulls.
  • Handwash in warm water with a mild detergent. Gently push out excess water. Do not twist or wring the fabric.
  • You may also wish to roll the curtains up in a towel and then press on the towel to soak up the excess water.
  • Do not use bleach.
  • For machine washing, use a cool and gentle wash cycle (as close to a hand wash as possible).
  • Light spin only.
  • Drip dry in the shade.
  • For the best results immediately re-hang curtains to dry whilst damp.
  • Never put your curtains in the tumble dryer. Excessive heat will shrink fabrics further, and in some cases, sheers can shrivel.
  • Use a warm iron on the hems and sides seams for the best results (test first for the correct ironing temperature).
  • Polyester curtains are not likely to shrink when lightly washed, however with all fabrics there may be some shrinkage, particularly if machine washed multiple times. Possible shrinkage 1% – 3%.

 

Warranty will be voided if curtains show evidence of misuse.

 

The warranty on all curtain fabrics is twelve (12) months.  

 

Curtains - Blockout Fabrics

Blockout Curtains Care & Maintenance Guide

To keep your Blockout Curtains looking their best and in top condition, we recommend you follow these simple instructions and tips:

General Operation

Use the traverse wand to gently glide the curtains along the track to the desired open or closed position.

Maintenance and Cleaning

  1. Always follow the Fabric Care Instructions Label which can be found sewn into the end of your curtain header. 
  1. Regular care of your curtains will minimise the need for additional cleaning: 
  • Keep your curtains dust free with gentle vacuuming using low suction with the appropriate attachment to remove dust.
  • Spot clean where necessary by using a soft sponge with a small amount of PH neutral soap in lukewarm water. The sponge should be squeezed almost dry. Always exercise caution when spot cleaning. Test cleaning first on a non-exposed surface.
  • Avoid excessive rubbing and abrasion.
  • Allow the curtain to air dry.
  • For removing small marks an art gum eraser can be used with light rubbing.
  • To improve the longevity of the fabric, keep the curtains from touching the glass. Close your windows during wet or windy weather or stack your curtain away from open windows so that the fabric is not exposed to the harsh elements.
  • Periodically open windows in good weather, clean windows and wipe down window surrounds with warm soapy water to reduce your fabric curtains being exposed to mildew caused by poor ventilation.
  • All fabrics will gradually fade from UV exposure. Fabrics will fade more evenly if curtains are closed during the day, getting even UV exposure. When fading occurs in this instance, it will be more even across the entire fabric and not as noticeable. 
  1. For all blockout fabrics we recommend that you have your curtains professionally cleaned. Trust only reputable dry cleaners or laundries who specialise in curtain cleaning. Possible shrinkage 1% – 3%.

 

Warranty will be voided if curtains show evidence of misuse.

 

The warranty on all curtain fabrics is twelve (12) months.  

 

 

ENJOY AN IN-HOME CONSULTATION