Working with Melissa and Karl has been a great experience.We're fitting plantation shutters to our house in stages and the process has been simple and efficient. The products are great quality.After many hours spend researching we are very happy with our decision to go with BSA Direct.
Chris Tully
19/02/2026
Great service from Karl, Melissa and the team. Plus a super quick, organised, efficient and tidy installation. Definitely recommend.
John Russo
06/02/2026
From measuring to fitting our experience was excellent. Love our new blinds. We chose dual blinds for privacy and filtered light during the day and then block out for night time. Thank you BSA
Lareen Bovill
01/02/2026
Im very happy with my shutters and blinds. A friend had recommended BSA to me and I have recommended the company too. The service was exeptional. And the product also. .
Irene Charalambides
29/12/2025
Amazing team! From the quoting to the install. Made very easy for us and provided and outstanding service and product. Thank you!
Jeremy Doran
15/12/2025
From the quote to the finished product, we have experienced excellent customer service. At the quote Karl explained in detail every aspect of the product and installation. After sales service includes prolonging the life of the product and cleaning.
tony keenan
28/11/2025
Professional customer service and amazing product! Have used them twice now and still highly reccomend them!
Cody Niederberger
17/11/2025
Highly recommend the team at BSA. We have used them twice now for curtains and blinds and they are fantastic quality and the service is always the best
Jayde Baker
17/11/2025
Absolutely first rate experience having our roller blinds installed. Karl & Melissa provided an exceptional level of customer service. Karl's product knowledge and advice allowed us to select the roller blind most suited to our needs and budget. The scheduling of the installation and the actual installation also went perfectly. Overall a very satisfied customer and we would not hestitate in recommending any potential customer to use BSA Direct. We will definitely use them in the future for any further needs.Steve & Robyn Millyard, Banya
Steve Millyard
17/11/2025
BSA Direct, are prompt, reliable, efficient, skilful competitive and have great product knowledge. Highly recommended.
Evan Young
23/10/2025
We requested a quote for a blind to give us privacy on our back patio. Karl answered all our questions which gave us the confidence to settle on the type & colour of our blind. Karl came prepared and laser measured the area and gave us a quote on the spot, no fuss. Very professional!My wife & I are very happy with our blind. Thank you to Karl, Scott & Melissa - a great team with a great product!
Geoff Andrews
16/10/2025
I wanted Outdoor Blinds. I got: excellent recommendations on colour, style and shade options. A prompt quote. A referral to Graham who did all the prep work. Timely communication though out. Prompt installation and After care info. I couldn’t be happier. Highly recommended. Karl was hands on from start to finish. Thank you.
Waiana Berryman
22/08/2025
Karl was fabulous and went the extra mile to source my desired fabric. The team have great communication, made the whole process go super smoothly. Delivery and installation of curtains and shutters were done in a timely and professional manner and the end results are spectacularThanks BSA I’ll definitely be recommending you!
Amanda Noom
06/08/2025
Karl was so good getting the measurements perfect for my shutters. The whole experience was both professional and seamless.
Gaye Davies
08/07/2025
Our new shutters transformed our room completely. Very reasonably priced and great quality. Quote was done promptly with no pressure which was a refreshing experience.
Hannah Burgess
08/07/2025
I am so happy with my motorised roller blinds. Karl did a wonderful job - he provided different options and advice at quotation and then organised a timely installation. I was provided with maintenance details and shown how to operate them. Karl followed up to check on how they were going. It was excellent service from start to finish. Highly recommend!
Samara Barlow
06/06/2025
We recently had outdoor blinds installed by BSA Direct. I was really impressed with the extreme level of professionalism and service provided by the owner, Karl and the quality of the product. Our new outdoor blinds look absolutely amazing and definitely well worth the money spent which was reasonably priced I may add. If you are wanting shutters or blinds installed then I highly recommend BSA Direct. You wont be disappointed. Thankyou Karl.
Paul Gilmour (Author)
17/04/2025
Great product, looks fantastic, Karl explained all the details and discussed options. We were really impressed with the pricing, very happy.
Pete Moran
29/03/2025
Cannot fault the experience with BSA Direct.From the initial quote to job completion it was a seamless experience. Excellent communication and complete transparency from Karl and team. Very happy with the finished product.
Errol
23/02/2025
From the first moment we approached Karl and the team they were amazing!! After having several quotes, it was so fabulous not to feel ripped off. They understood what we were after and delivered beyond our expectations. The admin staff always kept us up to date on the status of our project and the installer Scott was amazing as well. If I could give a higher rating I would.