Fantastic experience with BSA Direct - from measure and quote through to installation. The finished product looks awesome and they’re a lovely team to deal with.
Nicola Webber
16/06/2026
Great service. Good products. Friendly staff. Installation was also done on time, as promised. Nice to see there are still some businesses with old school service!
Adam Brown
11/06/2026
Excellent service on quoting and install, good communication overall. So good I have arranged to buy more plantation shutters from BSA.
Don Lay
05/06/2026
We wanted a cost-effective outdoor blind for our patio. We engaged with more than a few suppliers to obtain quotes as part of the research and learning process. We met with Karl, and he was attentive to what we had in mind. He offered us different product options objectively, ultimately tailoring the best choice that met our requirements for the area. What particularly stood out for us was that BSA Direct was the only one who took a precise measurement to ensure that the blinds would be installed level. This gave us strong assurance that the installation would go well — and it did! Communication was excellent from start to finish, and we would highly recommend BSA Direct without hesitation. Thanking Karl, Scott & Melissa.
Amanda
26/05/2026
We built a new house and installed all blinds and curtains with BSA Direct, also they did an outdoor Zipscreen for our alfresco. The quality of products and installation are just perfect. Karl is doing a great job as a sales representative, helping with choice of colours, etc. Scott is a highly skilled professional in installation, we have been very impressed with his job. The communication was amazing - every step was explained, messaged and followed up, thanks to both Karl and Melissa. Timeframes were very important, as we lived in a house with naked windows, and they did it all fairly quickly for us. Highly recommend!
Natasha Kazagrandi
21/05/2026
Price, product and service were all great. Very happy either way the final result.
Bernard Love
21/04/2026
I can’t recommend Karl and Melissa at BSA highly enough! Every step of the process from measure and quote to delivery and installation was seamless. Their customer service and quality of product are second to none. We have gone back to them time and again and have always been more than happy - from roller blinds, blockout curtains and sheers, to aluminium louvers and zipscreen outdoor blinds. Five stars!
Michelle H
18/03/2026
Working with Melissa and Karl has been a great experience.We're fitting plantation shutters to our house in stages and the process has been simple and efficient. The products are great quality.After many hours spend researching we are very happy with our decision to go with BSA Direct.
Chris Tully
19/02/2026
Great service from Karl, Melissa and the team. Plus a super quick, organised, efficient and tidy installation. Definitely recommend.
John Russo
06/02/2026
From measuring to fitting our experience was excellent. Love our new blinds. We chose dual blinds for privacy and filtered light during the day and then block out for night time. Thank you BSA
Lareen Bovill
01/02/2026
Im very happy with my shutters and blinds. A friend had recommended BSA to me and I have recommended the company too. The service was exeptional. And the product also. .
Irene Charalambides
29/12/2025
Amazing team! From the quoting to the install. Made very easy for us and provided and outstanding service and product. Thank you!
Jeremy Doran
15/12/2025
The guys at BSA installed 2 blinds for us. A 6.0 m powered awning and a manual blind on a bedroom. They did a great job on both blinds and we couldn't be happier with their service!
StevieJ 307
12/12/2025
From the quote to the finished product, we have experienced excellent customer service. At the quote Karl explained in detail every aspect of the product and installation. After sales service includes prolonging the life of the product and cleaning.
tony keenan
28/11/2025
Absolutely first rate experience having our roller blinds installed. Karl & Melissa provided an exceptional level of customer service. Karl's product knowledge and advice allowed us to select the roller blind most suited to our needs and budget. The scheduling of the installation and the actual installation also went perfectly. Overall a very satisfied customer and we would not hestitate in recommending any potential customer to use BSA Direct. We will definitely use them in the future for any further needs.Steve & Robyn Millyard, Banya
Steve Millyard
17/11/2025
Highly recommend the team at BSA. We have used them twice now for curtains and blinds and they are fantastic quality and the service is always the best
Jayde Baker
17/11/2025
Professional customer service and amazing product! Have used them twice now and still highly reccomend them!
Cody Niederberger
17/11/2025
BSA Direct, are prompt, reliable, efficient, skilful competitive and have great product knowledge. Highly recommended.
Evan Young
23/10/2025
We requested a quote for a blind to give us privacy on our back patio. Karl answered all our questions which gave us the confidence to settle on the type & colour of our blind. Karl came prepared and laser measured the area and gave us a quote on the spot, no fuss. Very professional!My wife & I are very happy with our blind. Thank you to Karl, Scott & Melissa - a great team with a great product!
Geoff Andrews
16/10/2025
Exceptional service and quality. Highly recommend.